{"id":26147,"date":"2019-08-01T16:02:28","date_gmt":"2019-08-01T20:02:28","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=26147"},"modified":"2019-08-01T16:02:28","modified_gmt":"2019-08-01T20:02:28","slug":"why-unsubscribing-can-take-time","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2019\/08\/01\/why-unsubscribing-can-take-time\/","title":{"rendered":"Why Unsubscribing Can Take Time"},"content":{"rendered":"<p><a href=\"https:\/\/twitter.com\/Joe8Bit\/status\/1156312965265707013\">Joe Pettersson<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twitter.com\/Joe8Bit\/status\/1156312965265707013\">\n<p>I saw a tweet asking why sometimes when you unsubscribe from an email list it says it can &lsquo;take a few days&rsquo;. Buckle up, as I have a RIDICULOUS story about this happening in The Enterprise&#x2122;&#xFE0F;...<\/p>\n<p>[&#8230;]<\/p>\n<p>This web service sends an email to an internal email address every time it&rsquo;s clicked. This happens 100s of times a day.<\/p>\n<p>This email was originally sent to an individual. They left the bank five years before.<\/p>\n<p>This mail address is now forwarded to an email group. They couldn&rsquo;t change the address as it&rsquo;s hard coded and they don&rsquo;t have the code that was used to compile this Java 6 service.<\/p>\n<p>[&#8230;]<\/p>\n<p>If they&rsquo;re a customer, they execute another SQL query that updates a customer record in a type of ETL staging area. Every one of these changes is reviewed (at 4pm UK time) by a team in an office in Scotland. If they approve it, it gets executed 24 hours LATER at 4pm<\/p>\n<p>[&#8230;]<\/p>\n<p>If they ARE a &lsquo;high value prospect&rsquo; the marketing team MANUALLY sends an email asking if they REALLY REALLY want to unsubscribe? It looks like an automated email, but it ain&rsquo;t.<\/p>\n<p>[&#8230;]<\/p>\n<p>IIRC this took FOUR BUSINESS DAYS on average.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Joe Pettersson: I saw a tweet asking why sometimes when you unsubscribe from an email list it says it can &lsquo;take a few days&rsquo;. Buckle up, as I have a RIDICULOUS story about this happening in The Enterprise&#x2122;&#xFE0F;... [&#8230;] This web service sends an email to an internal email address every time it&rsquo;s clicked. This [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2019-08-01T20:02:32Z","apple_news_api_id":"622c4f18-1ad4-458c-8329-50ea8fd6a157","apple_news_api_modified_at":"2019-08-01T20:02:33Z","apple_news_api_revision":"AAAAAAAAAAD\/\/\/\/\/\/\/\/\/\/w==","apple_news_api_share_url":"https:\/\/apple.news\/AYixPGBrURYyDKVDqj9ahVw","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[150,1172],"class_list":["post-26147","post","type-post","status-publish","format-standard","hentry","category-technology","tag-email","tag-mailing-lists"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/26147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=26147"}],"version-history":[{"count":1,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/26147\/revisions"}],"predecessor-version":[{"id":26148,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/26147\/revisions\/26148"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=26147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=26147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=26147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}