{"id":24935,"date":"2019-04-09T14:37:33","date_gmt":"2019-04-09T18:37:33","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=24935"},"modified":"2021-09-06T10:18:55","modified_gmt":"2021-09-06T14:18:55","slug":"how-to-get-bugs-fixed-by-apple","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2019\/04\/09\/how-to-get-bugs-fixed-by-apple\/","title":{"rendered":"How to Get Bugs Fixed by Apple"},"content":{"rendered":"<p><a href=\"https:\/\/codecookread.com\/get-bugs-fixed\/\">Greg Scown<\/a>:<\/p>\n<blockquote cite=\"https:\/\/codecookread.com\/get-bugs-fixed\/\">\n<p>For example, I received an email with a fractional street address, and Mail&rsquo;s data detector chopped off the whole number portion of the address. Rather than report the bug with steps in Mail, I figured that the data detector itself was broken and made a <a href=\"http:\/\/openradar.appspot.com\/radar?id=4997334224076800\">very small Xcode Playground<\/a> to demonstrate the problem. It&rsquo;s time-consuming to create reductive cases, but it also reduces the likelihood of confusion. Consider that the person reading and reproducing your bug needs to see it as simply as possible.<\/p>\n<p>If there&rsquo;s no action on your bug, the next step is to mail devbugs@apple.com and request status. Note that it can take a while to get a reply. Filing and following up on getting bugs fixed with Apple is a process, as with anything else.<\/p>\n<\/blockquote>\n\n<p>Previously: <a href=\"https:\/\/mjtsai.com\/blog\/2019\/03\/11\/the-sad-state-of-logging-bugs-for-apple\/\">The Sad State of Logging Bugs for Apple<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Greg Scown: For example, I received an email with a fractional street address, and Mail&rsquo;s data detector chopped off the whole number portion of the address. Rather than report the bug with steps in Mail, I figured that the data detector itself was broken and made a very small Xcode Playground to demonstrate the problem. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2019-04-09T18:37:36Z","apple_news_api_id":"30394984-2b4f-4af8-aaa9-4c576f22de83","apple_news_api_modified_at":"2021-09-06T14:18:58Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAA==","apple_news_api_share_url":"https:\/\/apple.news\/AMDlJhCtPSviqqUxXbyLegw","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[126,131,44,31,1610,30,1609,71,2109],"class_list":["post-24935","post","type-post","status-publish","format-standard","hentry","category-technology","tag-applemail","tag-bug","tag-bugtracking","tag-ios","tag-ios-12","tag-mac","tag-macos-10-14","tag-programming","tag-radar-and-feedback-assistant"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/24935","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=24935"}],"version-history":[{"count":1,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/24935\/revisions"}],"predecessor-version":[{"id":24936,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/24935\/revisions\/24936"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=24935"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=24935"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=24935"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}