{"id":24008,"date":"2019-01-22T17:05:38","date_gmt":"2019-01-22T22:05:38","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=24008"},"modified":"2024-01-09T09:58:11","modified_gmt":"2024-01-09T14:58:11","slug":"iphone-xs-fails-after-quick-drop-in-water","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2019\/01\/22\/iphone-xs-fails-after-quick-drop-in-water\/","title":{"rendered":"iPhone XS Fails After Quick Drop in Water"},"content":{"rendered":"

YoungPatrickBateman<\/a>:<\/p>\n

I purchased an iPhone XS in September of last year. The first week of December I accidentally dropped it in my sisters swimming pool at the shallow end - a depth of approximately 1.10m. Immediately, I jumped in an pulled the phone out, switched it off and let it dry for a few hours (as indicated in the steps of what to do when your phone gets wet on the Apple website). A few hours later I turned the phone back on and all was good. Fantastic!<\/p>

A few weeks later, the Sunday before Christmas, my phone started bugging out restarting itself every 3-5 minutes.<\/p>

[…]<\/p>

I take it back to Apple and they say they need to open it up and see if there is any internal damage.<\/p>

Two hours later I come back and they say the Liquid Contact Indicators have been activated, which means there is internal liquid damage and they won’t cover liquid damage under warranty.<\/p>

I spoke with the store manager on duty for about 45 minutes because I disagreed with this policy given Phil Schiller, head of worldwide marketing for Apple, literally said you can drop it in the pool and it will be fine (jump to 40:40)<\/a>. It was not fine. This was the only time my phone had been in or near water.<\/p><\/blockquote>\n\n

Apple’s specs page<\/a> says:<\/p>\n

Rated IP68 (maximum depth of 2 meters up to 30 minutes) under IEC standard 60529<\/p><\/blockquote>\n\n

Apple did eventually replace the phone after he filed a complaint through the Australian government. In theory, with IP68 I should be able to walk around in a swimming pool and take photo, and the phone should be fine even if I accidentally drop it. But I haven’t done that because I’m not sure I can really trust the water resistance or how Apple will react when they find out it got wet. It sounds like the liquid contact indicators can’t tell how long the phone was underwater, so you have no way of proving that your use was in line with what Apple claims to support.<\/p>\n\n

Previously: iPhone 7 Notes<\/a>.<\/p>\n\n

Update (2019-01-23): scott<\/a>:<\/p>\n

\n

I used to use my waterproof iPhone in the shower until the speakers stopped working because of contact with light shower spray.<\/p>\n

fyi, water damage isn’t covered for your waterproof phone.<\/p>\n<\/blockquote>\n\n

duardo Pontes<\/a>:<\/p>\n

\n

Same here<\/p>\n<\/blockquote>\n\n

Update (2019-01-24): John Gruber’s<\/a> Apple Watch broke after getting wet, and Apple replaced it.<\/p>\n\n

Michael Kummer<\/a>:<\/p>\n

\n

Hmm…I have been taking my iPhone underwater since the iPhone 7<\/a> - guess I got lucky :)<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"

YoungPatrickBateman: I purchased an iPhone XS in September of last year. The first week of December I accidentally dropped it in my sisters swimming pool at the shallow end - a depth of approximately 1.10m. Immediately, I jumped in an pulled the phone out, switched it off and let it dry for a few hours […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2019-01-22T22:05:41Z","apple_news_api_id":"8d70666b-ee0c-4503-8da7-6acbda4bdf24","apple_news_api_modified_at":"2024-01-09T14:57:37Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAABA==","apple_news_api_share_url":"https:\/\/apple.news\/AjXBma-4MRQONp2rL2kvfJA","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[416,85,1731,1372,2529],"class_list":["post-24008","post","type-post","status-publish","format-standard","hentry","category-technology","tag-applecare","tag-iphone","tag-iphone-xs","tag-phil-schiller","tag-water-resistance"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/24008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=24008"}],"version-history":[{"count":4,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/24008\/revisions"}],"predecessor-version":[{"id":24057,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/24008\/revisions\/24057"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=24008"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=24008"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=24008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}