{"id":22658,"date":"2018-09-06T15:44:49","date_gmt":"2018-09-06T19:44:49","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=22658"},"modified":"2018-09-08T15:26:21","modified_gmt":"2018-09-08T19:26:21","slug":"inside-the-world-of-eddy-cue-apples-services-chief","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2018\/09\/06\/inside-the-world-of-eddy-cue-apples-services-chief\/","title":{"rendered":"Inside the World of Eddy Cue, Apple’s Services Chief"},"content":{"rendered":"

Mitchel Broussard<\/a>:<\/p>\n

As he looked into Cue’s history with Apple, The Information<\/em>’s Aaron Tilley interviewed more than two dozen people who have worked with Cue.<\/p>

[…]<\/p>

According to former employees, Cue “seemed to lack much interest in [Siri]” from “the moment he gained responsibility.”<\/p>

[…]<\/p>

The profile also looks at Apple’s entry into streaming music, following former CEO Steve Jobs’ derision of the idea of renting music. Apple reportedly “fought tooth and nail” to keep Spotify out of the United States following its debut in Europe, with Jobs going so far as to privately threaten Universal Music by stating Apple would remove its content from iTunes if it worked with Spotify in the U.S.<\/p><\/blockquote>\n\n

Aaron Tilley<\/a> (tweet<\/a>):<\/p>\n

During meetings, Mr. Cue is sometimes known to fall silent, shut his eyes and tilt his head back, leaving other participants to wonder whether he is staring at the ceiling or sleeping, said several former Apple employees and one outside partner present on multiple occasions when it happened over the past few years. In at least two of these situations, Mr. Cue began snoring, one source said.<\/p><\/blockquote>\n\n

A lot of Apple’s problem areas are<\/a> (or<\/a> were<\/a>) Cue’s responsibility. But I don’t blame him that<\/em> much because I think he was given an impossible job, too many disparate things to manage, many of which didn’t seem to be in his wheelhouse.<\/p>\n\n

An interesting detail is that Cue is said to have a “hands-off leadership style” and doesn’t like to “mediate between warring factions.” That sounds a lot like his boss, Tim Cook, contra Jobs and Forstall.<\/p>\n\n

Previously: What Went Wrong With Siri<\/a>, Apple Services<\/a>, Apple’s MobileMess<\/a>, iCloud’s First Six Months<\/a>.<\/p>\n\n

Update (2018-09-08): See also: John Gruber<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

Mitchel Broussard: As he looked into Cue’s history with Apple, The Information’s Aaron Tilley interviewed more than two dozen people who have worked with Cue.[…]According to former employees, Cue “seemed to lack much interest in [Siri]” from “the moment he gained responsibility.”[…]The profile also looks at Apple’s entry into streaming music, following former CEO Steve […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2018-09-06T19:44:51Z","apple_news_api_id":"74b73607-77fa-4c99-809a-6b668830a283","apple_news_api_modified_at":"2018-09-08T19:26:24Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAA==","apple_news_api_share_url":"https:\/\/apple.news\/AdLc2B3f6TJmAmmtmiDCigw","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[],"tags":[38,618,1230,615,1700,1416,295,93,247,1257,173],"class_list":["post-22658","post","type-post","status-publish","format-standard","hentry","tag-apple","tag-apple-maps","tag-apple-music","tag-apple-tv","tag-beats","tag-eddy-cue","tag-history","tag-ibooks","tag-siri","tag-spotify","tag-stevejobs"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/22658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=22658"}],"version-history":[{"count":2,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/22658\/revisions"}],"predecessor-version":[{"id":22696,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/22658\/revisions\/22696"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=22658"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=22658"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=22658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}