{"id":21792,"date":"2018-06-12T14:49:31","date_gmt":"2018-06-12T18:49:31","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=21792"},"modified":"2021-09-06T10:20:28","modified_gmt":"2021-09-06T14:20:28","slug":"file-radars-early-and-often","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2018\/06\/12\/file-radars-early-and-often\/","title":{"rendered":"File Radars Early and Often"},"content":{"rendered":"

Rene Ritchie<\/a> (tweet<\/a>):<\/p>\n

Soon enough, the priority will begin and end with showstoppers that prevent software from shipping. At that point, the glitches, no matter how maddening, will get deferred. It’s simple project management. Apple has to fix the bugs that can’t be worked around before fixing the bugs that can. And they have to fix the bugs that affect a lot of people before fixing the bugs that affect relatively few.<\/p>

Right now, though, right when the first betas hit, there’s some breathing room. And that’s where radar comes in. If someone at Apple wants to get a bug fixed, they need a radar to point to. If they want to get a bug fixed as a matter of priority, they need a lot of radars to point to. Otherwise, they simply won’t be given the time to do it.<\/p><\/blockquote>\n\n

James O’Leary<\/a>:<\/p>\n

\n

After 11 years, I finally read an Apple engineer give an unofficial deadline to file bugs - they said by beta 3.<\/p>\n<\/blockquote>\n\n

Marco Arment<\/a>:<\/p>\n

\n

On one hand, this is true and pragmatic.<\/p>\n

On the other hand, it’s stupid that the richest tech company in the world can only fix our reported bugs quickly (and seems to only pay attention to them) during a brief window once a year.<\/p>\n<\/blockquote>\n\n

Daniel Jalkut<\/a>:<\/p>\n

\n

To make a difference you need to file bugs often and file them well. I’ve had bugs ignored, duped, fixed, and fixed with honors ;)<\/p>\n

There’s a toxic meme in iOS and Mac community that bug filing is pointless. It’s fed by misinterpreting Apple’s challenge in replying.<\/p>\n<\/blockquote>\n\n

Corbin Dunn<\/a>:<\/p>\n

\n

I second this! All bugs are looked at; sometimes the screening process is slow or gets stuck on one person, or in the wrong queue. Having an existing bug rack up duplicate reports will help increase its priority.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"

Rene Ritchie (tweet): Soon enough, the priority will begin and end with showstoppers that prevent software from shipping. At that point, the glitches, no matter how maddening, will get deferred. It’s simple project management. Apple has to fix the bugs that can’t be worked around before fixing the bugs that can. And they have to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2018-06-17T14:44:01Z","apple_news_api_id":"f5564058-7a3d-4488-88b1-87d75b0dd194","apple_news_api_modified_at":"2021-09-06T14:20:33Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAQ==","apple_news_api_share_url":"https:\/\/apple.news\/A9VZAWHo9RIiIsYfXWw3RlA","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[38,1143,131,44,31,1610,30,1609,2109,690,247],"class_list":["post-21792","post","type-post","status-publish","format-standard","hentry","category-technology","tag-apple","tag-apple-software-quality","tag-bug","tag-bugtracking","tag-ios","tag-ios-12","tag-mac","tag-macos-10-14","tag-radar-and-feedback-assistant","tag-reminders","tag-siri"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/21792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=21792"}],"version-history":[{"count":1,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/21792\/revisions"}],"predecessor-version":[{"id":21793,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/21792\/revisions\/21793"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=21792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=21792"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=21792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}