{"id":19923,"date":"2017-12-22T15:25:53","date_gmt":"2017-12-22T20:25:53","guid":{"rendered":"https:\/\/mjtsai.com\/blog\/?p=19923"},"modified":"2022-05-27T17:01:09","modified_gmt":"2022-05-27T21:01:09","slug":"apple-confirms-that-it-throttles-iphones-with-degraded-batteries","status":"publish","type":"post","link":"https:\/\/mjtsai.com\/blog\/2017\/12\/22\/apple-confirms-that-it-throttles-iphones-with-degraded-batteries\/","title":{"rendered":"Apple Confirms That It Throttles iPhones With Degraded Batteries"},"content":{"rendered":"<p><a href=\"https:\/\/techcrunch.com\/2017\/12\/20\/apple-addresses-why-people-are-saying-their-iphones-with-older-batteries-are-running-slower\/\">Matthew Panzarino<\/a> (<a href=\"https:\/\/news.ycombinator.com\/item?id=15975018\">Hacker<\/a> <a href=\"https:\/\/news.ycombinator.com\/item?id=15972799\">News<\/a>):<\/p>\n<blockquote cite=\"https:\/\/techcrunch.com\/2017\/12\/20\/apple-addresses-why-people-are-saying-their-iphones-with-older-batteries-are-running-slower\/\"><p>Here&rsquo;s a statement that Apple provided when I inquired about the power profile that people were seeing when testing iPhones with older batteries:<\/p>\n<blockquote>\n<p>Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.<\/p>\n<p>Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions. We&rsquo;ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.<\/p>\n<\/blockquote>\n<\/blockquote>\n\n<p><a href=\"https:\/\/daringfireball.net\/2017\/12\/iphone_battery_throttling\">John Gruber<\/a>:<\/p>\n<blockquote cite=\"https:\/\/daringfireball.net\/2017\/12\/iphone_battery_throttling\">\n<p>Prior to adding this feature to iOS last year, iPhones with older declining batteries were shutting down unexpectedly when taxed at peak performance. That&rsquo;s obviously not good. So now, iPhones with older declining batteries are throttled, when necessary, to keep them running. But now Apple faces accusations that they&rsquo;re deliberately slowing these devices down to convince people to buy new iPhones.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/3k5bdw\/apple-throttles-iphones-bad-batteries\">Jason Koebler<\/a>:<\/p>\n<blockquote cite=\"https:\/\/motherboard.vice.com\/en_us\/article\/3k5bdw\/apple-throttles-iphones-bad-batteries\"><p>iFixit teardown engineer Jeff Suovanen performed similar tests with iFixit employees&rsquo; phones and shared the data with Motherboard.<\/p><p>Suovanen found that iPhone 6S devices that still had their original batteries (they are about two years old now) had benchmark scores that were up to 57 percent lower than the GeekBench average. Replacing the battery instantly improved the benchmark scores drastically; he saw 70 percent swings in benchmark performance after swapping the old battery for a new one.<\/p><p>&ldquo;Everyone came back a day later and said, &lsquo;Wow, it works so much faster,&rsquo;&rdquo; Suovanen told me on a phone call.<\/p><p>[&#8230;]<\/p><p>What makes it worse is that Apple does not make it easy to replace the battery yourself, <a href=\"https:\/\/motherboard.vice.com\/en_us\/article\/bjv9jz\/apple-ios-11-repair-screens-software-update\">discourages third party repair<\/a>, and doesn&rsquo;t have the first party repair infrastructure to handle large numbers of in-store battery swaps, especially in states that don&rsquo;t have lots of Apple Stores.<\/p><\/blockquote>\n\n<p><a href=\"https:\/\/www.anandtech.com\/show\/12184\/apple-confirms-cpu-limitation-in-ageing-devices\">Andrei Frumusanu<\/a>:<\/p>\n<blockquote cite=\"https:\/\/www.anandtech.com\/show\/12184\/apple-confirms-cpu-limitation-in-ageing-devices\">\n<p>Capacity and supply voltage of a battery decreases over time as a function of charge cycles and charging behaviour (Higher charging currents causing more degradation per cycle). This causes the total useable battery capacity before the cut-off voltage to decrease.<\/p>\n<p>The problem facing the iPhones as Apple explains it is however two-fold; the issue at hand happens only during load spikes in which the battery isn&rsquo;t able to maintain a high enough voltage for the PMIC to reliably be able to use as a source.<\/p>\n<p>SoC blocks such as CPUs and GPUs can have very short transitions from idle to load causing steep transients and load spikes going above the +10W ranges. As batteries degrade over time and the cell impedance also rises also in function of the state of charge and temperature, the current flow becomes restricted and the cell is no longer able to satisfy the power requirement at a high enough operating voltage.<\/p>\n<p>[&#8230;]<\/p>\n<p>If this is the case then another question rises is if this is indeed just a transient load issue why the power delivery system was not designed sufficiently robust enough to cope with such loads at more advanced levels of battery wear? While cold temperature and advanced battery wear are understandable conditions under which a device might not be able to sustain its normal operating conditions, the state of charge of a battery under otherwise normal conditions should be taken into account during the design of a device (Battery, SoC, PMIC, decoupling capacitors) and its operating tolerances.<\/p>\n<p>If the assumptions above hold true then logically the issue would also be more prevalent in the smaller iPhone as opposed to the iPhone Plus models as the latter&rsquo;s larger battery capacity would allow for greater discharge rates at a given stable voltage. This explanation might also be one of many factors as to why flagship Android and other devices don&rsquo;t seem to exhibit this issue, as they come with much larger battery cells.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/www.theverge.com\/circuitbreaker\/2017\/12\/20\/16803190\/iphone-slowdown-is-needed-but-also-a-problem\">Jacob Kastrenakes<\/a> (<a href=\"https:\/\/news.ycombinator.com\/item?id=15979644\">Hacker News<\/a>):<\/p>\n<blockquote cite=\"https:\/\/www.theverge.com\/circuitbreaker\/2017\/12\/20\/16803190\/iphone-slowdown-is-needed-but-also-a-problem\">\n<p>There is some good reason for Apple to do this. By their nature, lithium-ion batteries degrade over time, storing less and less of a charge. This happens very quickly on a device we use 24\/7. So it's not a bad idea for Apple to limit speeds on older phones, such that they don't push things too far on a depleted battery. That absolutely makes the phone more useable &mdash; it apparently helps stop random shutdowns, which are a major pain. And I would think it helps with battery life in general as well.<\/p>\n<p>But it also speaks to a really enormous problem with the iPhone: this $700 to $1,000-plus product, as designed, isn't able to function near its peak after just a year of use. That should be unacceptable.<\/p>\n<p>Slowing down the phone is one way to work against aging issues, but there are other, more obvious things Apple could do here. It could put larger batteries in the iPhone in the first place, so that they last longer before this kind of adjustment needs to kick in.<\/p>\n<\/blockquote>\n\n<p>Some of my thoughts:<\/p>\n\n<ul>\n<li><p>Apple&rsquo;s communication has been really <a href=\"https:\/\/twitter.com\/panzer\/status\/944007423752155136\">poor<\/a> here. What was the point of <a href=\"http:\/\/www.manton.org\/2017\/12\/apple-battery-issue-is-about-secrecy.html\">hiding<\/a> this from customers? Instead, Apple let them think they were going <a href=\"https:\/\/twitter.com\/bob_burrough\/status\/943992284453904384\">crazy<\/a> and didn&rsquo;t step in to correct the record when <a href=\"https:\/\/daringfireball.net\/2017\/12\/iphone_battery_throttling\">pundits<\/a> <a href=\"https:\/\/twitter.com\/daringfireball\/status\/943591851193454592\">and<\/a> more <a href=\"https:\/\/twitter.com\/marcoarment\/status\/943574888106942464\">technical<\/a> <a href=\"https:\/\/twitter.com\/zcichy\/status\/944007113897947136\">users<\/a> kept <a href=\"https:\/\/birchtree.me\/blog\/when-the-tech-press-strikes-out\/\">telling<\/a> them that, no, Apple doesn&rsquo;t slow down old phones. This hurts <a href=\"https:\/\/pxlnv.com\/linklog\/peak-performance-limited-on-old-iphones\/\">trust<\/a> and will make <em>more<\/em> people think Apple does fishy things.<\/p><\/li>\n\n<li><p>The fix <a href=\"https:\/\/mjtsai.com\/blog\/2016\/12\/06\/apples-support-gap\/\">last year<\/a> for the unexpected shutdown issue was first presented as affecting &ldquo;<a href=\"https:\/\/www.apple.com\/support\/iphone6s-unexpectedshutdown\/\">a very small number<\/a>&rdquo; of phones&mdash;all from a particular model&mdash;that had defective batteries. Then <a href=\"https:\/\/mjtsai.com\/blog\/2017\/02\/24\/ios-10-2-1-update-reduces-unexpected-shutdowns\/\">in<\/a> <a href=\"https:\/\/www.imore.com\/apple-and-ios-1021-address-unexpected-shutdowns-iphone-6-iphone-6s\">February<\/a>, iOS 10.2.1 included a software fix that used &ldquo;<a href=\"https:\/\/twitter.com\/jpohhhh\/status\/944000406908174336\">advanced battery management<\/a>&rdquo; to prevent unexpected shutdowns. But Apple again described the problem as affecting only &ldquo;small number of users,&rdquo; and it didn&rsquo;t clearly explain that it was throttling the CPU.<\/p><\/li>\n\n<li><p>Now, that 10.2.1 fix is being used to spin the current story as <a href=\"https:\/\/twitter.com\/reneritchie\/status\/943822764733009920\">old<\/a> <a href=\"http:\/\/vector.libsyn.com\/041-iphone-battery-life-vs-performance-roundtable\">news<\/a>. What people are talking about now is definitely not what most people <em>thought<\/em> was happening with 10.2.1. Perhaps part of the confusion is that it seems Apple&rsquo;s 10.2.1 press <a href=\"https:\/\/twitter.com\/_danielhall\/status\/943861659960983555\">briefings<\/a> included <a href=\"https:\/\/twitter.com\/reneritchie\/status\/943828901394108417\">details<\/a> that did not make it into the published articles or Apple&rsquo;s official statements. But even <a href=\"https:\/\/twitter.com\/Longyuhang\/status\/943609437046046720\">Apple geniuses<\/a> don&rsquo;t seem to have known what was going on.<\/p><\/li>\n\n<li><p>The official statement this week seems to deliberately <a href=\"https:\/\/twitter.com\/lapcatsoftware\/status\/943581483599622151\">avoid<\/a> <a href=\"https:\/\/twitter.com\/cabel\/status\/943631111434801152\">clear language<\/a>: &ldquo;smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down.&rdquo; That does nothing to <a href=\"https:\/\/twitter.com\/macjournals\/status\/943643125867827201\">help<\/a> the average user understand what is going on or to determine whether they are affected and what they should do.<\/p><\/li>\n\n<li><p>Does this really only happen when the phone is in <a href=\"https:\/\/news.ycombinator.com\/item?id=15979227\">imminent danger<\/a> of shutting down? If so, that would explain why Apple didn&rsquo;t provide a way for <a href=\"https:\/\/twitter.com\/stroughtonsmith\/status\/943997496254136320\">users<\/a> <a href=\"https:\/\/www.wired.com\/story\/apple-iphone-battery-slow-down\/\">to<\/a> <a href=\"https:\/\/twitter.com\/m_krasnopolski\/status\/943856618667696129\">opt<\/a> <a href=\"https:\/\/mjtsai.com\/blog\/2017\/12\/11\/does-ios-throttle-cpus-when-using-a-degraded-battery\/#comment-2800140\">in<\/a>. What use is it to opt into making your phone crash? But I&rsquo;m not sure this matches up with what customers are reporting, including across the board performance problems that <a href=\"https:\/\/twitter.com\/sam_siruomu\/status\/943400254451335168\">suddenly improve<\/a> when replacing the battery and lower performance even <a href=\"https:\/\/twitter.com\/handleym99\/status\/943592768554676224\">while<\/a> <a href=\"https:\/\/twitter.com\/mjtsai\/status\/943600001053286400\">charging<\/a>. Nor does it explain all the customers whose phones were not shutting down but who noticed much slower performance following the iOS updates that introduced the throttling.<\/p><\/li>\n\n<li><p>Spontaneous shutdowns have occurred at least as far back as the <a href=\"https:\/\/twitter.com\/mdrockwell\/status\/943895450423365632\">iPhone 5s<\/a>, but they seem more prevalent with <a href=\"https:\/\/twitter.com\/nickheer\/status\/943856861576441856\">newer<\/a> iPhone designs. Some Android phones are also affected, but to a lesser extent. My guess is that this is because Android phones typically include larger batteries.<\/p><\/li>\n\n<li><p>This all points to an iPhone <a href=\"https:\/\/twitter.com\/EggFreckles\/status\/943620091777896448\">design<\/a> <a href=\"https:\/\/twitter.com\/nicklockwood\/status\/944153002281177088\">flaw<\/a>. If phones with larger batteries (and iPads and MacBooks) are not affected, it seems like the problem is that Apple got too <a href=\"https:\/\/twitter.com\/ashfurrow\/status\/944252352277737472\">aggressive<\/a> about <a href=\"https:\/\/news.ycombinator.com\/item?id=15975994\">shaving<\/a> <a href=\"https:\/\/twitter.com\/EggFreckles\/status\/943616869415686147\">battery capacity<\/a> to make its phones <a href=\"https:\/\/twitter.com\/handleym99\/status\/943589221415055360\">thinner<\/a>. The alternative would be to believe that Apple knew this would happen, <a href=\"https:\/\/twitter.com\/EggFreckles\/status\/944198736330272769\">kept designing<\/a> new phones in the same way, and <a href=\"https:\/\/twitter.com\/nicklockwood\/status\/944256955555643393\">waited<\/a> this long to implement the software fix.<\/p><\/li>\n\n<li><p>I&rsquo;m puzzled by all the people rushing to <a href=\"https:\/\/twitter.com\/nicklockwood\/status\/944143872665575424\">defend<\/a> Apple. It&rsquo;s not that I think Apple purposely did this so people would buy new phones. But there&rsquo;s no evidence the other way, either, so this is hardly vindication. <em>Even if<\/em> the conspiracy theories were true, there wouldn&rsquo;t be a <a href=\"https:\/\/mjtsai.com\/blog\/2017\/08\/28\/just-following-orders\/\">smoking gun<\/a> memo where Tim Cook decreed that old phones be slowed down. It would have been presented in a way that offered plausible deniability. The unexpected shutdown issue would be the perfect cover, and the malfeasance would be in the details of how it was tuned, e.g. throttling more phones&mdash;or throttling them more aggressively&mdash;than necessary to avoid the unexpected shutdowns.<\/p><\/li>\n\n<li><p>Apple&rsquo;s actions are in fact consistent with a desire to increase sales. Presumably, they believe that thinner phones sell better. But an iPhone that <a href=\"https:\/\/twitter.com\/jeremywsherman\/status\/943635787282898944\">spontaneously shuts down<\/a> is not going to get someone to buy a new iPhone&mdash;it&rsquo;ll get them to look at Android. On the other hand, an iPhone that feels slow compared with a fast new iPhone is a pretty good inducement to upgrade, especially when you have <a href=\"https:\/\/twitter.com\/sharanvkaur\/status\/943990433998282752\">no way<\/a> of <a href=\"https:\/\/twitter.com\/gruber\/status\/943603393381191680\">knowing<\/a> that a <a href=\"https:\/\/twitter.com\/stroughtonsmith\/status\/943999557767258112\">fresh battery<\/a> would make your old phone <a href=\"https:\/\/twitter.com\/auerbach\/status\/943971731374592004\">fast again<\/a>. Many iPhones users do not even know that the battery <a href=\"https:\/\/twitter.com\/mikeash\/status\/943931824253923328\">can<\/a> be <a href=\"https:\/\/twitter.com\/BuddGoheavily\/status\/944000703210680321\">replaced<\/a>. They think their only choice is to get a whole new phone.<\/p><\/li>\n\n<li><p>If this were truly a small issue, you would think Apple would have announced the problem more clearly and <a href=\"https:\/\/twitter.com\/timohetzel\/status\/944307227338387457\">offered<\/a> <a href=\"https:\/\/twitter.com\/fraserspeirs\/status\/943852833337638913\">free battery replacements<\/a> to the affected users. But if it&rsquo;s actually a more widespread problem, the incentive would be to try to keep it a secret and to avoid the costs of replacing lots of batteries, overloading the stores, and having everyone see from the long lines just how many iPhones were affected. Not telling customers surely prevented many of them from getting <a href=\"https:\/\/twitter.com\/tomidelucca\/status\/943605871308832769\">warranty<\/a> <a href=\"https:\/\/twitter.com\/_danielhall\/status\/943991052989448192\">replacements<\/a> that they would have been entitled to. My guess is that Apple&rsquo;s decisions came from its &ldquo;we know your needs better than you&rdquo; philosophy rather than anything this cynical, but it looks bad regardless.<\/p><\/li>\n\n<li><p>Replacing the battery is <a href=\"https:\/\/twitter.com\/jimcorreia\/status\/943580667333316608\">inconvenient<\/a>, potentially very time consuming, and rather costly at $79, when Apple&rsquo;s costs for the battery itself are <a href=\"https:\/\/twitter.com\/holtmann\/status\/943697316753657856\">far<\/a> <a href=\"https:\/\/twitter.com\/bob_burrough\/status\/943700669696958464\">lower<\/a>. Apple&rsquo;s policy is <a href=\"https:\/\/twitter.com\/nut_bunnies\/status\/943612364582252544\">only<\/a> to replace batteries that won&rsquo;t hold <a href=\"https:\/\/infinitediaries.net\/apples-iphone-battery-kerfuffle-what-you-need-to-know\/\">80%<\/a> of their original charge. Yet there have been reports both of batteries seemingly in <a href=\"https:\/\/news.ycombinator.com\/item?id=15981496\">better condition<\/a> also experiencing problems and of phones experiencing clear <a href=\"https:\/\/www.macrumors.com\/2017\/12\/20\/apple-addresses-iphone-throttling-degraded-battery\/\">symptoms<\/a>, where Apple <a href=\"https:\/\/twitter.com\/toddthomas\/status\/942800470191439872\">refused to replace the battery<\/a>, even if the customer paid. I think many customers would prefer a slightly thicker phone that made these issues irrelevant.<\/p><\/li>\n\n<li><p>It&rsquo;s important to keep in mind that not <a href=\"https:\/\/www.kirkville.com\/yes-apple-is-slowing-down-older-phones-a-bit-heres-why\/#comment-36100v\">all<\/a> <a href=\"https:\/\/daringfireball.net\/linked\/2017\/12\/21\/chen-iphone-battery\">iPhone<\/a> <a href=\"https:\/\/twitter.com\/rjonesy\/status\/943576334864920577\">slowness<\/a> is necessarily due to this throttling. Not letting the customers <a href=\"https:\/\/twitter.com\/peternlewis\/status\/943650450670104576\">see<\/a> whether throttling is happening makes this misattribution more likely and feeds the narrative that Apple is purposely slowing phones.<\/p><\/li>\n\n<li><p>The broader question is whether Apple was properly <a href=\"https:\/\/twitter.com\/bob_burrough\/status\/943580690578161664\">looking out for<\/a> <a href=\"https:\/\/twitter.com\/bob_burrough\/status\/943601890767470592\">customers&rsquo; interests<\/a>. I would say yes for the throttling but no for making the <a href=\"https:\/\/twitter.com\/gruber\/status\/943603393381191680\">failure<\/a> <a href=\"https:\/\/twitter.com\/gruber\/status\/943602741007482880\">silent<\/a>, which prevented customers from making <a href=\"https:\/\/twitter.com\/sippey\/status\/943668846396719104\">informed<\/a> choices. iOS does eventually tell you that your battery needs to be replaced, but only when it&rsquo;s in really terrible condition.<\/p><\/li>\n\n<li><p>Apple is now being <a href=\"https:\/\/www.macrumors.com\/2017\/12\/21\/apple-lawsuit-slowing-down-old-iphone-models\/\">sued<\/a>, but it seems like this lawsuit was written before we knew Apple&rsquo;s explanation for the behavior.<\/p><\/li>\n\n<li><p>Lastly, how long should we <a href=\"https:\/\/twitter.com\/Padraig\/status\/943579584854876161\">expect<\/a> a phone to <a href=\"https:\/\/twitter.com\/stroughtonsmith\/status\/943996677198897152\">last<\/a>? Especially one like the <a href=\"https:\/\/twitter.com\/EggFreckles\/status\/944200123172696064\">iPhone X<\/a>? With higher prices, the move away from carrier contracts, and diminishing returns for the camera and other new features, it seems natural that people will want to keep their phones longer. But that seems totally at odds with the design and battery choices Apple is making and the 2-year limit for AppleCare.<\/p><\/li>\n<\/ul>\n\n<p>Previously: <a href=\"https:\/\/mjtsai.com\/blog\/2017\/12\/11\/does-ios-throttle-cpus-when-using-a-degraded-battery\/\">Does iOS Throttle CPUs When Using a Degraded Battery?<\/a>.<\/p>\n\n<p>Update (2017-12-22): <a href=\"https:\/\/www.imore.com\/why-apple-slows-down-old-iphone-models\">Rene Ritchie<\/a> describes additional power management that slows down the CPU separately from the protection during load spikes.<\/p>\n<p><a href=\"https:\/\/arstechnica.com\/tech-policy\/2017\/12\/days-after-iphone-battery-fiasco-lawsuits-against-apple-begin-to-mount\/\">More lawsuits<\/a> have been filed.<\/p>\n<p><a href=\"https:\/\/www.kirkville.com\/why-apple-is-replacing-the-battery-on-my-iphone-se\/\">Kirk McElhearn<\/a> recommends <a href=\"https:\/\/imazing.com\">iMazing<\/a> for checking your battery&rsquo;s health.<\/p>\n\n<p>Update (2017-12-23): I already find the iPhone 6&#x2013;8 thin enough that I need a case to <a href=\"https:\/\/mjtsai.com\/blog\/2015\/10\/08\/my-iphone-6s-and-ios-9-experience\/\">hold them comfortably<\/a>. I&rsquo;d much rather carry extra battery than inert plastic.<\/p>\n\n<p>After the <a href=\"https:\/\/mjtsai.com\/blog\/2017\/12\/11\/does-ios-throttle-cpus-when-using-a-degraded-battery\/\">Reddit story<\/a> broke, an Apple genius told <a href=\"http:\/\/mglenn.com\/blog\/2017\/12\/22\/apples-bungled-battery-feature\">Michael Glenn<\/a> that iOS does <em>not<\/em> throttle when the battery is degraded; he was able to fix the performance issues on his iPhone by wiping and restoring it, which got rid of a &ldquo;rogue system process that somehow persisted through upgrades and restarts&rdquo; (via <a href=\"https:\/\/daringfireball.net\/linked\/2017\/12\/22\/glenn-iphone-slow\">John Gruber<\/a>).<\/p>\n\n<p>Update (2017-12-28): See also: <a href=\"http:\/\/atp.fm\/episodes\/254\">Accidental Tech Podcast<\/a>.<\/p>\n\n<p>Apple has posted <a href=\"https:\/\/mjtsai.com\/blog\/2017\/12\/28\/apple-iphone-battery-message\/\">a statement<\/a>.<\/p>\n\n<p>Update (2018-01-01): <a href=\"https:\/\/twitter.com\/antoniofonseca\/status\/946554154943643653\">Antonio Fonseca<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twitter.com\/antoniofonseca\/status\/946554154943643653\">\n<p>It seems the SoC team needs to interact more with the battery \/ engineering team and all of them with the industrial design team. It seems like things are a bit out of sync when it comes to goals for the iPhone project.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/www.theverge.com\/2017\/12\/28\/16827248\/apple-iphone-battery-replacement-price-slow-down-apology\">Nilay Patel<\/a>:<\/p>\n<blockquote cite=\"https:\/\/www.theverge.com\/2017\/12\/28\/16827248\/apple-iphone-battery-replacement-price-slow-down-apology\">\n<p>Processor speed is just one piece of the battery- and performance-management puzzle, according to Apple: iPhones with older batteries may also more aggressively dim their screens, have lower maximum speaker volumes, and even have their camera flashes disabled when the system needs more peak power than the battery can provide. But other core features, like the cell radio, GPS, and camera quality, aren&rsquo;t affected, Apple says. The whole approach actually quite clever, but cleverness isn&rsquo;t a great substitute for speed.<\/p>\n<p>In any event, Apple has a long way to go rebuilding trust with its customers &mdash; this story broke well past the tech press and hit TV morning shows and local news with zero nuance about &ldquo;smoothing instantaneous peaks&rdquo; and battery chemistry degradation. A lot of people already believed that Apple slowed down their iPhones, and this wave of news was a big data point confirming that for them. It&rsquo;s going to be a difficult road back.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/twitter.com\/ispencer\/status\/946499173637152773\">Ian Spencer<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twitter.com\/ispencer\/status\/946499173637152773\">\n<p>Key phrase is &ldquo;whose battery needs to be replaced&rdquo;. In my experience Apple is loathe to admit a device (iPhone or Mac) has battery problems.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/www.macrumors.com\/2017\/12\/29\/ifixit-lowers-price-iphone-battery\/\">Mitchel Broussard<\/a>:<\/p>\n<blockquote cite=\"https:\/\/www.macrumors.com\/2017\/12\/29\/ifixit-lowers-price-iphone-battery\/\">\n<p>In response, iFixit has <a href=\"https:\/\/ifixit.org\/blog\/9491\/apple-batterygate\/\">decided<\/a> to match that price point and lower the cost of every <a href=\"https:\/\/www.ifixit.com\/Kits\">DIY iPhone battery fix kit<\/a> to $29 or less.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/twitter.com\/reneritchie\/status\/946880641324511234\">Rene Ritchie<\/a>:<\/p>\n<blockquote cite=\"https:\/\/twitter.com\/reneritchie\/status\/946880641324511234\">\n<p>No #iPadSlow: Basically, the iPad battery is so big there&rsquo;s much less concern over power spikes and so Apple hasn&rsquo;t added them to the same advanced power management system that iPhone 6, iPhone SE, iPhone 6s, and iPhone 7 are on.<\/p>\n<\/blockquote>\n\n<p><a href=\"https:\/\/www.reddit.com\/r\/tmobile\/comments\/7nfjmp\/my_experience_getting_the_29_iphone_battery\/\">dwc1<\/a> (via <a href=\"https:\/\/twitter.com\/maddox\/status\/947894866746466304\">Jon Maddox<\/a>):<\/p>\n<blockquote cite=\"https:\/\/www.reddit.com\/r\/tmobile\/comments\/7nfjmp\/my_experience_getting_the_29_iphone_battery\/\">\n<p>I went to the Genius Bar yesterday and got a walkin appointment for my T-Mobile purchased 6s. The wait time was quoted as 1 hour but took 20 mins. They ran very deep diagnostics to see if I qualify for the $29 offer which I was not expecting since I thought you could just ask for replacement on demand. They told me my battery was working well enough and almost turned me down. I had to press hard that the battery just does not hold the charge long enough anymore. The tech found a workaround by prompting me to sort of claim that the device shuts down unexpectedly on occasion. Once I said yes to shutdown issue that they replaced the battery for FREE. It looks like Apple will be sort of strict about these $29 battery replacements. I also had to leave my phone for the actual repair for about 90 mins wait time while they did the work.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Matthew Panzarino (Hacker News): Here&rsquo;s a statement that Apple provided when I inquired about the power profile that people were seeing when testing iPhones with older batteries: Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"apple_news_api_created_at":"2018-06-12T13:29:44Z","apple_news_api_id":"e057cb2b-b7df-476d-a05d-33055d778417","apple_news_api_modified_at":"2022-05-27T21:01:17Z","apple_news_api_revision":"AAAAAAAAAAAAAAAAAAAAAQ==","apple_news_api_share_url":"https:\/\/apple.news\/A4FfLK7ffR22gXTMFXXeEFw","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_is_hidden":false,"apple_news_is_paid":false,"apple_news_is_preview":false,"apple_news_is_sponsored":false,"apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"","apple_news_slug":"","apple_news_sections":"\"\"","apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"footnotes":""},"categories":[2],"tags":[58,416,28,2208,31,1380,1472,85,41,1227],"class_list":["post-19923","post","type-post","status-publish","format-standard","hentry","category-technology","tag-appleretailstores","tag-applecare","tag-batterylife","tag-battery-replacement","tag-ios","tag-ios-10","tag-ios-11","tag-iphone","tag-lawsuit","tag-top-posts"],"apple_news_notices":[],"_links":{"self":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/19923","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/comments?post=19923"}],"version-history":[{"count":19,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/19923\/revisions"}],"predecessor-version":[{"id":19986,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/posts\/19923\/revisions\/19986"}],"wp:attachment":[{"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/media?parent=19923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/categories?post=19923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mjtsai.com\/blog\/wp-json\/wp\/v2\/tags?post=19923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}