Rich Siegel Interview
I enjoyed this two-part interview with Rich Siegel:
We talk to Rich about how he got started with BBEdit, how he’s using free apps and trials with his products, and even get an update on how things are going since he pulled his apps from the Mac App Store.
The merging of TextWrangler and BBEdit seems like a great idea, probably overdue.
Today we talk to Rich about the value of providing excellent customer support, why indies might want to consider building and selling professional tools, and the basic business skills that every indie needs.
Bare Bones sets the standard for reliability and customer support, which helps to explain their longevity.
Update (2016-09-30): See also: Siegel’s talk.
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