Opt Out of Dropbox’s Arbitration Clause
We’ve made a lot of changes to Dropbox since we last updated our Terms of Service, Privacy Policy, and online Dropbox for Business Agreements. So today, we’re starting to email users to let you know about some updates to these policies. The updates will be effective on March 24, 2014.
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We’re adding arbitration clauses to our Terms of Service and Dropbox for Business online agreement. Arbitration is a faster and more efficient way to resolve legal disputes, and it provides a good alternative to things like state or federal courts, where the process could take months or even years. If you prefer to opt out of arbitration in the Terms of Service, there’s no need to fax us or trek to the post office — just fill out this quick online form.
Tiffany Bridge (via Christopher Turner):
No matter what they do (delete your data, privacy breach, overcharging, whatever), you don’t get to sue. Instead, they get to choose the arbitrator according to whatever criteria they want, and thus any dispute is decided by someone they’re paying.
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The agreement we make with Dropbox is too important to be enforced only by an arbitrator of their choosing. You have 30 days from the date of notification to opt out of the arbitration clause.
Update (2018-01-17): See also: Hacker News.
I'm only using Dropbox to exchange files with other Dropbox users. For everything else, I'm using SpiderOak.